FAQs

What are the lead times on my items?
Production lead times vary depending on what you order and if you ordered multiple items. Lead times are stated to the best of our ability on the individual product descriptions. If you order multiple items in a single order it may delay lead times slightly. While we strive to meet projected lead times, delays can occur, but rest assured you will receive your order as proficiently as possible. For order status updates please email info@heftyfabworks.com

Can I ship sliders and bumpers to my house?
No. Sliders and bumpers will not be shipped to a residential address. They are shipped truck freight and can be shipped to a business address with loading dock or forklift or picked up at the closest FEDEX Freight facility to your billing address.

Can I ship to a P.O. Box?
No. All shipments from Hefty Fabworks must be to a physical address. No P.O. Boxes or Military A.P.O. Boxes.

Do your bumpers affect airbag functionality?
No, one misconception of airbags is that they are triggered by impact to the bumper, this is not true. There are sensors that activate the deployment of the airbag. Sensors are located either in the front of the vehicle in the passenger or engine compartment. Different types of sensors measuring wheel speed, seat occupant status, brake pressure and impact, and other vehicle status indicators are monitored by the airbag control unit located in the front portion of the cabin. The sensors relay signals to the airbag control unit, which analyzes the data and can orchestrate safety features like seat belt lock, automatic door locks, as well as airbag deployment.

Can I customize my order?
On production items we typically do not offer modifications. We will on occasion take custom jobs but please email info@heftyfabworks.com for custom work requests.

Can I pick up my order?
Absolutely! Orders can be picked up from our Colorado Springs location during normal business operation hours only. No exceptions.

How do I install my new products?
Please see our Tech Help and Install Instructions

Do you ship international?
Currently we ship to the United States and Canada.
Please see our International Shipping

Can I cancel/return my order?
Please see our Hefty Fabworks Cancellation/Return Policy